Posts Tagged ‘restaurant’

Hong Kong Chop House, 33 Swinegate, York, YO1 8AZ, England

My husband and I were visiting York, England recently with my mother. Her favourite kind of food is Chinese.  So when we met my cousin and his wife for a meal on the Saturday evening we booked a table at the Hong Kong Chop House.  It is in the centre of York, situated in the Swinegate and is on the ground floor so access is easy for those disabled people who may have mobility problems.  We were originally shown to a table with benches on either side, but there is no way my mother would have been comfortable there so we chose a table in the window with chairs, instead.  The restaurant is warm, but not particularly spacious and when I ordered a gin and tonic and was offered a gin and soda water in the absence of tonic, I suppose I should have been warned.

ImageThere were five of us at the table and the waiter decided the best time to take our order was when one of us was in the restroom!  We ordered a variety of starters from vegetarian spring rolls to spare ribs, but they arrived very slowly and at varied intervals.  However, the dishes were tasty when they arrived. There seemed to be too few staff and those that were there seemed more interested in the “take away” side of the business than caring for the patrons in the restaurant.  We sat with the empty plates from our starters for a long time before they were taken away and it was even longer before our main courses came out from the kitchen, one at a time.  Indeed, my cousin was presented with half of his meal and was nearly finished that before the rest of it arrived! My husband’s meal was a small portion and only luke warm at best.  The serving staff were sullen, slow and humourless.  The service was truly atrocious.

When someone finally came to take away our plates from our main course, after my cousin had asked them to do so, we decided not to have a dessert, we asked for teas and coffees.  Even that was a challenge!  The restaurant was out of coffee.  Not out of a particular blend – they had coffee on the menu but no coffee on the premises.  They also had no Indian tea.  The offer was Chinese tea or Jasmine tea.  Now I know this is a Chinese restaurant, but they are catering for a British clientele and not everybody enjoys Chinese tea.

However, having been to China several times, I am quite partial to it, so my cousin, his wife and I all had some Chinese tea. The teapot was quite pretty, however the tea tasted of virtually nothing, possibly dust, but nothing delicious. Either the tea was very old and dry or there was little tea in the pot. hong-kong-chop-house-york-1So, could I recommend this restaurant? Not favourably. Would I go there again? Not by choice. Did I leave a tip? Yes, stock your restaurant properly and serve the food warm, timeously and with a good grace.

Valerie Penny

Kama Sutra, 331 Sauchiehall Street, Glasgow, Scotland

I was in Glasgow recently for the Glasgow leg of the tour of Broken Records, my nephew’s band. My sister suggested we all go for a meal before the show and, there are many excellent Indian restaurants in Glasgow, so I suggested we go for a curry.  As my niece’s flat is in Sauchiehall Street, she suggested Kama Sutra.  it was only after we were seated she admitted that, although she lives near the restaurant, she had never actually been there!

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The restaurant is warm and welcoming and the staff are very kind and helpful. The restaurant has good access for disabled people and also does a very good value early evening meal. Two courses for only £9.95. The choices on the early menu include traditional British fare like a prawn cocktail starter and a fish and chip main. It also includes vegetarian starters and mains too. All are served with a choice of naan bread or rice (even the fish and chips)! Although we were right at the limit of time for the early meals the staff were happy to ensure that we could all choose from this menu. It was a nice touch and done with good grace.

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The starters were all quite tasty and the meat eaters enjoyed their mains. However, the fish served in the fish and chips main was quite mean. It was also not well filleted so my friend did not eat all of this. She was laughing though at the idea she would want to eat a naan bread to accompany her chips! The vegetarian main dishes were seasoned so similarly that those that tasted both could not tell the difference. The vegetarian meals were hot and spicy but not very tasty.

I quite liked the ambiance of the restaurant and the staff were very nice. However, as I am vegetarian and the veggie mains were not amazing, I would not seek out this restaurant again. There are many Indian restaurants in Glasgow. I will try another next time.

Valerie Penny

The Green Welly Stop, Tyndrum, Perthshire, Scotland

My friend, Ann, and I recently visited Tyndrum, Perthshire, Scotland and took a rest break at The Green Welly Stop. Ann had visited here before and recommended it.  I was surprised by the excellent quality of the food and the cleanliness of the restaurant and facilities.  The staff were pleasant and helpful too.

ImageWe found a wide choice of healthy foods, served in good portions. There were no fried foods, and even the croutons that we got to put in our soup were baked in the oven! Everything seemed to be nice and fresh.  The scones, soup and sandwiches we had were all homemade and prepared on the premises.  The home baking was delicious!

Given all this, we were pleasantly surprised that the prices were not too high, particularly bearing in mind that the restaurant has little local competition.

ImageI chose a fantastic, filling cream of broccoli and cauliflower soup.  My friend had the best seller, the Cullen Skink with Mallaig peat smoked Haddock, onions, tatties, fish stock and cream.  We both really enjoyed these.

In the mall containing the restaurant there are several shops offering a variety of Scottish souvenirs, cards and snacks as well as clothes and groceries.  The restrooms were very clean, especially considering the large number of people stopping at the facility. Indeed, apparently the lavatories have won a national award!

I was not familiar with The Green Welly Stop before my friend mentioned it, however, I would certainly recommend it and I am sure I will use it again.

Valerie Penny

Delicio’s Restaurant, 116 Eltham High Street, Eltham, Kent, England

ImageMy husband and I stopped off here for coffee one morning to Delicio’s in Eltham High Street, and enjoyed the friendly service so much we returned the same evening for an evening meal with our daughter and her fiance.  The waitress remembered us and made us welcome.  It made us feel like really valued customers.

The restaurant was warm and very clean. The menu contained a wide choice of dishes. Our order was taken promptly. Our first courses included fish cakes, deep fried brie and also hummus. They were all very tasty. The main courses we chose were also varied. These included lamb kebab, pizza and falafel burger. We all had soft drinks.

We enjoyed a good meal with good company. There was only one fault with the service: my husband was offered a choice of fries or rice with his meal. He ordered fries, but the meal came with rice. When the mistake was pointed out to the waitress, she did not take the meal away and have the error corrected, she ordered an extra portion of fries from the kitchen.

When our bill came, it included an extra side order of fries. I did feel this should have been absorbed by the restaurant, rather than the error passed on to the customer. This action did take the shine off my experience here.

Valerie Penny

The Village Inn, Fairlie, Scotland

My husband and I went out to dinner with friends.  They suggested The Village Inn, Fairlie, Scotland.  I knew nothing about it. so was happy to go with their suggestion. However, my husband knew this restaurant of old.  He was dubious about their choice.  The restaurant had been closed for over a year before the present owners took it over.  They have carried out an extensive refurbishment.  The result is a warm, welcoming pub and restaurant with an extensive menu, a good wine list and polite, friendly staff. barAccess for disabled people is good.

The portions are generous and the food very tasty indeed.  For starters one of our friends chose garlic mushrooms and the other had prawns.  My husband had a chicken starter while I had tempura vegetables.  All the plates were cleared as the dishes were delicious.

Our main courses were equally good. We chose fajitas, steak pie, chicken and fish and chips.  All the meals were delicious and the portions generous.

The restaurant was very busy the evening we were there.  They had a large party celebrating a 90th birthday.  Despite this, the waitresses and the owner made sure we were not kept waiting unnecessarily. However, we were glad we had made a reservation. restaurant

We all made room for deserts.  Two of us had cheese cake and the others chose ice cream.  We all had coffee.  We chatted so much we were almost the last table to leave the restaurant, the staff never rushed us or made us feel awkward.  As access at the Village Inn is easy for disabled people, I look forward to taking my mother there. This restaurant was a great find. I will look forward to using it again.

Valerie Penny

Henry’s Restaurant at Brisbane House Hotel, Largs, Scotland

I had lunch today with friends at the Brisbane House Hotel in Largs.  The Bar and Restaurant area is known as Henry’s.  The lunch menu is quite varied and extremely good value.

Starters include fish meat and vegetarian choices.  The soup is home made and served with a crusty roll.  For the main courses there are a selection of traditional dishes, some more continental offerings like curry or noodles as well as some vegetarian choices.

All the meals are beautifully executed and presented.  Occasionally, however, as in the vegetarian curry, the taste did not live up to the presentation.

The selection of puddings is fairly traditional, but very tasty.

The service was friendly. We were not kept waiting unnecessarily, but neither were we rushed. The cost of the meals was very reasonable, being £8-99 for two courses and pudding only an additional £1.

I have no doubt I will use this restaurant again.

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The Living Room, 113-115 George Street, Edinburgh, Scotland

My husband and I always take my mother out for lunch close to Christmas.  She chooses the restaurant and we pay.  It works well for her!  This year she chose The Living Room in George Street in Edinburgh.  She spoke highly of the menu, but more importantly access is easy for her.  Mum is physically disabled and that is vital to her.

We booked a table in advance.  This proved necessary as the restaurant was busy.  The clientele was wide.  It included families with young children, groups of young adults and older groups like ourselves.

The restaurant has a piano bar area too.

The menu is wide and varied.  Unfortunately, the choice for vegetarians is limited and unimaginative.  Neither my husband nor I enjoyed our starters.  I had the polenta, he chose the fish cakes.  My mother also had the fish cakes and enjoyed them very much.   I disliked my polenta so much that the waiter took the item off our bill.  He did not have to do that as there was nothing wrong with the food, it was a matter of taste.  Still, I did appreciate him doing that.

For our main courses, my Mother had chicken and really enjoyed it.  She found her meat to be really moist and tasty.  My husband also very much enjoyed the steak pie he had.  However, he was horrified by how little mashed potatoes came with the  meal.  Luckily I had ordered a side order of French Fries, so he filled up on those.  I also enjoyed my main course, mind you, I cannot think what could go wrong with grilled Halloumi and a green leaves salad!

The service at The Livingroom is faultless.

Would I go there again?  Not by choice.  However, if Mum chooses it again next Christmas, I will go along and eat what I can with a good grace.

Valerie Penny

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The Waterside, Ardrossan Road, Seamill, Ayrshire, Scotland,KA23 9NG

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I went to the  restaurant the Waterside, Ardrossan Road, Seamill, Ayrshire, Scotland for lunch with friends today.  I had previously been for coffee when it opened in 2011 and had been disappointed.  However, I had been told it had improved.  It had need.

The interior of the restaurant is beautifully designed.  From the moment you walk through the door at the Waterside there is an immediate wow factor at this stunning, bar and restaurant.  It also has a wonderful water’s edge location with panoramic views out to the Isle of Arran in the River Clyde and extensive menu choice to suit every palate.  However, as a vegetarian, I have to say the choice is sparse, although the quality of the food is good.

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The design is based on stunning Cape Cod, New England, style and makes for an interesting place to dine out or simply relax and unwind after a busy day at the office. When the sun is shining there is no better place than the private garden and covered veranda area where a delicious alfresco food is available throughout the day.

Today I had the vegetarian fajitas followed by a chocolate fudge sundae.  My friends had a variety of beef and chicken dishes followed by lemon meringue pie and warm chocolate pudding.  We all thoroughly enjoyed our meals.  The service was courteous and timely.  All in all it was a lovely afternoon and I will go there again.  The cost for lunch was above average for this area, being £22.50 per head, including drinks.  However, the Waterside experience affords customers the chance to watch meals being prepared through the kitchen’s open pass.  Other culinary features include the Robata grill and fresh fish ice display.

It is lovely to have somewhere special to dine locally. I look forward to using the Waterside again and highly recommend it.

Valerie Penny

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The Cherry Orchard, West Kilbride, Scotland

wkglen_019This bistro, The Cherry Orchard, West Kilbride, North Ayrshire, Scotland, in the centre of West Kilbride, is tucked between a beauty salon and the Spar and near  West Kilbride Glen, in Orchard Street. The wide windows belie the warm interior where the staff are friendly. Nobody ever feels rushed or unwelcome. The wooden tables and matching chairs are a little dated but functional.  More importantly, the food is fresh and tasty and the home made soups, scones and cakes are all delicious.

The locals support the bistro well throughout the day. This is always a good sign. Whether it be for a breakfast roll and freshly made coffee to go; a relaxed coffee and scone mid-morning to put the world to rights; a delicious light lunch perhaps a burger, baked potato or soup and a sandwich. The restaurant is always a pleasant place to be. An afternoon tea and a piece of cake or an evening meal from a varied menu, taking advantage of the reasonable corkage charges: this is a local little gem.

The worst kept secret in the village!  I highly recommend it.

Valerie Penny

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The Lauriston Hotel and Restaurant, Ardossan, Scotland

I have only visited the function suite of The Lauriston Hotel and Restaurant, Ardossan, North Ayrshire, Scotland.  I had never been here before – and will never go again! I was at a function. The meals were not freshly made. The steak pie consisted of a very large piece of pastry, some gravy and precious little meat while the vegetarian option was inedible.

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To add insult to injury the staff removed the wine & wine glasses from the tables after we sat down but before the meal was served!   Recorded music was played throughout the meal making conversation amongst the guests at the dinner difficult.

I cannot recommend this venue. There are many restaurants serving delicious food in the area.  There are also several good hotels!

Valerie Penny