Posts Tagged ‘service’

Seamill House Hotel, 31 Ardrossan Rd, West Kilbride, Ayrshire, Scotland

My husband and I have enjoyed afternoon tea and dinner at the Seamill House Hotel, 31 Ardrossan Rd, West Kilbride, Ayrshire, Scotland and members of our family have stayed at the hotel. This Hotel offers award winning luxury accommodation at its finest. The coastal location of Seamill now boasts one of Ayrshire’s newest boutique hotels. It is certainly a favourite haunt of ours.

Seamill house hotel

The afternoon tea was a social event for our book group. We were accomodated in a large, bright, private room on the ground floor of the hotel which suited our group well. Orders were taken for tea and coffee, but only teapots were left on the table which meant the the coffee drinkers had to ask for additional refreshments. I also noticed that water was only brought to the table upon request and the number of jugs was minimal for a group of 20 people. The jugs had to be refilled several times.

The meal was traditional consisting of a variety of sandwiches, scones with jam and butter or cream and cakes. The sandwiches were fresh and very tasty and the scones were delicious. While the cakes were lovely, I think they were the smallest cakes I have ever seen!

views

The quality of service was mixed. Most of the staff were delightful and attentive but one young waitress seemed to think it was her place to comment diparagingly about the number of vegetarians in our party (3). I did not appreciate that.

All in all, as value for money goes, this was good and, provided the young waitress got the additional training she needed, I would return for afternoon tea to the Seamill House Hotel.

diningroom

When we were hosting friends to dinner, we chose to go to the Seamill House Hotel. There is free parking to the rear of the building and although the restaurant is upstairs, there is a lift for those with mobility issues.

We were seated at a table near the window. Ice water was brought to the table and the service was excellent. I chose the mushroom burger and my husband had the fish and chips. The fish was fresh and flaky and the mushroom burger surprisingly delicious. For desert I chose a chocolate brownie and my husband had the sticky toffee pudding. Both were excellent. I would certainly recommend the Seamill House Hotel as a dinner venue.

.rooms

When our family stayed in the hotel, they were delighted by the quality of the rooms, and the lovely views. The hotel was busy as there was a party in the simulated golf room and the bar was busy but our group slept well. They all enjoyed the breakfast which was included in the price and I would certainly recommend a stay in the Seamill House Hotel.

Val Penny